Frequently Asked Questions

Can I bring my dog?

Yes. you can bring dog. We allow up to 2 dogs on camping pitch with no extra charge, and up to 1 dog in our accommodation units costing £20 per stay.

We politely ask all dogs are kept on a short lead whilst on site and not allowed on furniture in accommodation. Dogs must not be left unattended at any time.

We have some amazing walks close by for exercising both on or off lead, ask in Reception for the best places to go.

Can I charge my Electric Car on site?

Currently we have no on site charging points for electric vehicles however it is something we are looking into. There are 3 public charging points withe a 4 mile radius of the site, the closest being at The Inspired Village in Tattenhall just 1.5 miles away.

Because cars draw the electric in a different way to a normal electric appliance we kindly ask under no circumstances must vehicles be charged on the premises as it can result in the power failing for the whole site. Any guest found to be doing so puts all our other guests at risk and therefore it is with regret will be asked to leave immediately with no refund.

 

Are open fires allowed?

Guests are welcome to have a fire provided it’s contained within a firepit and raised from the ground so as not to burn grass.

We have fire pits for hire from Reception along with bags of logs and firelighters for sell.

When and how do I pay?

A 25% deposit is required to confirm your booking with the balance being due on or before 6 weeks of your stay for holiday lets and glamping, and 4 weeks for camping and touring. If you book within these time frames your payment will be due at time of booking. 

Once your deposit has been paid and your booking confirmed, you will be sent email reminders when the balance is due. 

The quickest and easiest way to pay is online via your account created when you book, or if you prefer you can call the office for bank transfer details or to pay over the phone. 

 

Are there free hot showers?

Yes 😀. Both toilet and shower blocks have free hot showers and there is also a washing up area with hot water for pot washing. 

 

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What time is check in and check out?

Guests staying with us on camping or touring pitches are welcome to arrive from 2pm onwards and departure is by 11:30am.

For our holiday homes and Glamping units are available to check in from 3:30pm and departure by 10:30am.

Occasionally we are able to offer early / late check ins and departures. If you would like to see if this available for your booking please contact the team in the office.

Can I book for just 1 night?

The majority of our bookings have a minimum of 2 nights stays however depending on the season and days you are looking for we may be able to help.

Call the office to find out more.

 

Is there a take away on site?

Over the weekends, either Friday or Saturday, during the main season we have the mazing Apricot Blue on site serving their delicious take away food. Some weekends they are also around the following morning serving their amazing breakfasts. For details of when they are on site please look at our Event page.